Support
We fix it fast.
Create a ticket, track its status, and get answers — all in one place. If it’s about an order, include your order number for fastest help.
FAQ
Search common answers. If not solved, create a ticket.
Delivery is late — what now?
Create a ticket with your order number and time of order. We’ll check the status and update you quickly.
I want a refund or cancellation
Submit a ticket under “Refund” and include your order number. We’ll confirm eligibility and next steps.
Allergens & ingredients
Use category “Allergy / Ingredients” and tell us the exact product + allergy. We’ll answer with the safest info.
Website or checkout error
Include device (iPhone/Android), browser, screenshot, and the exact error message.